Privacy Policy

01Information we collect

We collect information in a few different ways, always with the goal of running and improving our Services.

Information you provide

• Account details such as your name and email address
• Purchase information when you buy a course, collection, class, or membership
• Preferences and goals you share to receive a personalized meal plan
• Messages you send us through our contact form or during live classes

Information collected automatically

• Device and browser type, operating system, and language
• Pages you view, features you use, and how you navigate the site
• Approximate location derived from your IP address
• Cookies and similar technologies, as described in our Cookie Policy

02Payment information

When you make a purchase, your payment is handled by our third-party payment providers. We do not store full card numbers on our own systems. Our providers process your payment details under their own security standards, and we receive only the information needed to confirm and manage your order.

03How we use your information

We use the information we collect to:

• Provide, operate, and maintain the Services and your account
• Deliver the courses, collections, classes, and plans you purchase
• Build and refine personalized meal plans at your request
• Process payments, manage subscriptions, and prevent fraud
• Respond to your questions and provide customer support
• Send you service messages, updates, and, where permitted, marketing
• Understand how the Services are used so we can improve them
• Comply with legal obligations and enforce our Terms

04Marketing and email communications

With your consent where required, we may send you newsletters, recipes, and information about new courses, classes, and offers. You can opt out of marketing emails at any time using the unsubscribe link in the message or by contacting us. We will still send you essential service messages related to your account, purchases, and the Services.

05How we share information

We do not sell your personal information. We share it only in limited circumstances:

• Service providers: trusted vendors who help us run the Services, such as hosting, payment processing, email delivery, and analytics, acting on our instructions
• Legal reasons: when required by law, court order, or to protect the rights, safety, and property of Bralvexa Taste, our users, or others
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy
• With your consent: when you ask us to share information for a specific purpose

06Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember your preferences (such as your light or dark theme choice), understand usage, and improve the Services. You can manage cookies through your browser and through the controls described in our Cookie Policy.

07Data retention

We keep your information for as long as your account is active and as needed to provide the Services. We also retain information where necessary to meet legal, tax, accounting, or reporting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take steps to delete or anonymize it.

08How we protect your information

We use reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, and alteration. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security. Please help protect your account by keeping your password confidential.

09Your privacy rights

Depending on where you live, you may have rights over your personal information, including the right to:

• Access the information we hold about you and request a copy
• Correct information that is inaccurate or incomplete
• Request deletion of your information, subject to legal exceptions
• Object to or restrict certain processing, including marketing
• Request portability of information you provided to us
• Withdraw consent where processing is based on consent

10Children's privacy

The Services are intended for adults. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

11International users

Bralvexa Taste is based in the United States, and our Services are operated from there. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States, where data-protection laws may differ from those in your country. By using the Services, you understand that your information may be processed in the United States.

12Third-party links

Our Services may reference third-party tools and providers. This Privacy Policy does not apply to third parties we do not own or control. We encourage you to review the privacy practices of any third party whose services you use.

13Changes to this Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. We encourage you to review this Policy periodically.